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Frequently Asked Questions

bulletDo you provide Dial Up Service? -  We do not provide dial up service at this time. We are an Internet presence provider and give you access to the internet backbone for hosting purposes only.
bulletHow should you setup Web Connection web site if you are going to run Front Page Extensions? - First of all, We do support this for our COM server hosting.  Make sure to setup your web site first and do not select execute permissions for your base site.  Setup a virtual directory that has execute rights.  This is where your wc.dll and wc.ini files reside.  You should also set application protection to Low (IIS process).  FontPage will not publish the site if the root has execute rights.
bulletHow do you do your billing for web sites and development. - We do monthly billing for those customers that are on month to month or annual contracts.  IF there are services rendered or setup fees, those are charged via credit card at the completion of those services.  Certain jobs are quoted on a per contract basis.  Those type jobs are paid 50% up front prior to any work starting and then at an agreed upon point 25% is paid and when the work is completed the final payment is made.
bulletIf you have a question that is not answered here please email it to info@dngsolutions.net

 

As more questions are asked we will provide feed back here.

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